Privacy Policy

• Account data: your email address, and the display name, phone number and notification preferences you choose to add.
• Order data: the game, package, price, Player ID / UID, order status and timestamps.
• Wallet data: top-up requests, amounts, the payment reference you submit, and your balance and transaction history.
• Support data: the name, email and message you send through our contact form or by email/WhatsApp.
• Technical data: standard server logs (IP address, browser, timestamps) used for security and debugging.

We do not collect game passwords, and we never ask for them. We do not store card numbers — payments are made by Binance transfer outside our systems.

• To deliver the top-up you ordered and to verify your wallet payment.
• To show you your order history and wallet balance in your account.
• To answer support requests and resolve failed deliveries or refunds.
• To detect fraud, chargeback abuse and account takeover attempts.
• To send transactional email (verification codes, password resets, order and wallet notices). Marketing email is only sent if you opt in.

• Our top-up supplier receives the Player ID / UID and package needed to fulfil your order — nothing else.
• Our hosting, database and transactional email providers process data on our behalf under their own security terms.
• Our internal team receives operational notifications (new order, top-up request, support message) so we can act on them.
• We do not sell your personal data, and we do not share it for advertising.

Order and wallet records are kept while your account is open and afterwards only as long as needed for accounting, fraud prevention and dispute resolution. Support messages are kept up to 24 months. Server logs are kept for a short rolling period.

• All traffic is served over HTTPS.
• Sign-in uses email verification codes, and password strength/leak checks are enabled.
• Database access is row-level restricted so you can only read your own profile, orders and wallet records.
• Administrative actions are logged.

No online service can promise perfect security, so please use a unique password and keep access to your email account secure.

• View and edit your profile and notification preferences at any time in My account.
• Request a copy of your data, correction of it, or deletion of your account by emailing us.
• Withdraw marketing consent at any time — transactional messages about your own orders will still be sent.

Deletion requests are actioned within 30 days, except records we must retain for legal or accounting reasons. Start from Support.

Replexity is not intended for children under 13. If you believe a child has given us personal data, contact us and we will remove it.

Replexity is an independent online game top-up store operating from Sri Lanka at replexity.fun. This page is maintained by the Replexity team.

• Email: support@replexity.fun
• WhatsApp: +94 76 331 6672